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Kaeluxe Studio Policies

At Kaeluxe Studio, we are committed to delivering high-quality, personalized beauty services in a professional and relaxing environment. To maintain a seamless experience for all clients, please review and adhere to the following studio policies.

Booking Policy

  • All appointments must be booked online through our official booking platform. At this time, we specialize in beauty services tailored for women. If you have questions about booking or suitability, please don’t hesitate to contact us!

  • A valid credit card is required to secure your appointment. A 25% reservation fee of the total service cost is required to confirm your appointment. The reservation fee will be applied toward your final service total at checkout. Appointments are not confirmed until your reservation fee is received. Reservation fees can be transferred to a new appointment if changes are made at least 24 hours in advance.

  • If you cancel, reschedule, or change your appointment with less than 24 hours’ notice, your deposit will be forfeited.

  • New clients may be asked to complete a short intake form prior to their first appointment.

Late Arrival Policy

  • Please arrive on time to ensure you receive the full length of your scheduled service.

  • We understand that life happens! However, if you arrive more than 10 minutes late, your appointment may be shortened or canceled at the artist’s discretion, and a $10 late fee will apply.

Cancellation Policy

  • Cancellations must be made within 24 hours of your booked service and will incur a 50% cancellation fee.

  • No-shows will be charged 100% of the scheduled service.

  • Repeated cancellations or no-shows may result in limited access to future bookings.

IF YOU ARE FEELING SICK OR UNWELL, PLEASE DO NOT COME TO YOUR APPOINTMENT. I am happy to get you rescheduled to a new date. Please be mindful of mine and other client’s health and safety. Your reservation fee may be transferred up to two times. After that, a new fee will be required to book.

Service-Specific Policies

Lash Extensions

  • Please arrive with clean, makeup-free lashes to maximize retention and service time.

  • Fills must be scheduled within 2–3 weeks of your last appointment. After that, they may be considered a full set.

  • Foreign fills may require a consultation or removal before service. Please message me with a picture of what your current lashes look like prior to your appointment.

Waxing

  • Hair should be at least ¼ inch long (about the length of a grain of rice) for best results.

  • Please avoid exfoliating, tanning, or heavy sun exposure 24–48 hours before and after your appointment.

  • We do not perform waxing on sunburned, broken, or irritated skin.

Facials

  • Please disclose any active medications or skin treatments during booking or consultation (For example: Retinol, Accutane, chemical peels).

  • Avoid waxing or invasive treatments at least 48 hours before your facial.

  • Some facial services may not be suitable during pregnancy. Please let us know if you’re expecting so we can tailor your service accordingly.

No additional guests unless approved prior to appointment.

  • If you would like to book a double service with a friend or loved one, message me!

By booking with Kaeluxe Studio, you acknowledge and agree to these policies. Thank you for respecting our time, efforts, and commitment to client care!

Book your appointment today at Kaeluxe Studio and let our expertise help you achieve the beauty results you are looking for. We can't wait to welcome you and begin your journey towards a glowing confidence!